Orlando, Florida
Not resolved

I would say that once Rooms to go has got your money, you have no control on the quality of service you will get. I have confirmation on email that i will get my refund after returning the bad furniture but never received my refund.

Have sent tons of emails but with no outcome.

I feel so helpless at this point because I have no other choice than going to a court and sue this bad company. Is there anyone who can help me with an alternate solution to get my refund?

Reason of review: Poor customer service.

Monetary Loss: $841.

Preferred solution: Full refund.

Rooms To Go Cons: Customer service.

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Sorry to hear about your refund. We would be happy to look into this for you. Can you send us your order info to Tellus@Roomstogo.com?


I have already sent email to this email address and not heard anything.