My mother, Carolyn Fagan, (SAV GA) purchased a living room suit in Jan 2015 and the motor in one of the recliners no longer works..She called Rooms to go and they said the only thing they could recommend is go online to find a company that repairs furniture.. She spent 5 thousand dollars on furniture.....
I can't believe they are not standing behind their product.
My mother-in-law purchased from Ashley furniture 4 years ago and they just replaced a love seat because of a problem..Shame on you RTG! Very poor customer service.
She also recommended my sister who just purchased a living room suit just before my moms stopped working. smh
Product or Service Mentioned: Recliner.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.