Apex, North Carolina
2 comments
Featured on Google+ Not resolved

We bought a rooms to go leather couch , sofa and reclined and they peeled badly after 2nd year .Tried to contact them , they only wanted to give us 600 credit for a 3000 purchase .

We bought a lot from them and we where planning to buy more but never again.

i don't recommend buying from them.Horrible horrible experience.

Review about: Leather Couch.

Review #786394 is a subjective opinion of a user.

2.3
Diversity of Products or Services
Staff
Website
Customer service
Reliability
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Rooms To Go?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1163955
Hi
Sorry to hear about this. I am planning to buy sofa in RTG. I want to know the name of your sofa. Is it BAYCLIFFE power reclining sofa?
Thank you.
TellUsRTG
#1109504
We're sorry to hear about this. The offer that was made to you is based upon how long the customer has had the furniture beyond the one year manufacturer warranty that we provide. I would be happy to look over your account if you can email me with your order info to Tellus@Roomstogo.com.

You May Also Like

"I purchased a sofa in April of 2015. It is placed in a secondary living room that gets little to no use. I noticed in July of 2016..." Read more
"The quality of RTG furnitures sucks! And their so-called "Force Field" treatment is a total scam!!!! Purchased one Cindy Crawford Sidney Road sofa, one loveseat and one ottoman from RTG's supercenter..." Read more
"Will NEVER purchase RTG ever again! We have spent hours dealing with costumer service and getting passed around... worthless!! We bought our 3 piece leather set with power 3 years..." Read more
" Purchased this Eric Church Coffee table from RTG approx. 6 months ago. The inlay on table is warped. RTG service tech arrives, states that he can't repair, takes pics..." Read more
"Garnier is a disgusting company that I would never recommend. After over a year of not dying my hair, I decided to add a blue tint to my black hair...." Read more
"My bank recently switched us all to a new credit card with cash back rewards. I approved a $50.00 statement credit and according to the Augeo Affinity Marketing site, the..." Read more
"Opened the package of wright brand bacon on APR.21 17 .To use and it looks like slimy snot on your product,tried cooking it and it has a vinegary smell to..." Read more
"First of all me and my husband went to Burger King because obviously we was Hungary after a LONG day. So we go to the Drive thru, first thing she..." Read more