Hollywood, Florida
Not resolved

Update by user Jul 06, 2016

Will avoid Cindy Crawford brand and rooms to go.

Original review posted by user Jul 05, 2016

Bought recliner and sofa both cindy crawford. Recliner motor replaced after 6 mos.

Sofa cushion coming apart at the seams after 15 mos. Recliner was fixed 1 year warranty on sofa. Told to send it to furniture repair place. No kidding !!

Seems Cindy Crawford is lending her name to inferior quality furniture and bad reps for her stuff(Money talks).

Won't buy her stuff and finding another furniture store.

Over $2000 for garbage. Out on the curb for the garbage pickup.

Product or Service Mentioned: Cindy Crawford Sofa.

Reason of review: Bad quality.

Rooms To Go Pros: Salesperson.

Rooms To Go Cons: Quality.

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Sorry to hear about this. I would be happy to share this with the appropriate teams so that this can be addressed accordingly.


I understand the warranty issue but a little over a year and it's falling apart. There's something wrong.

I don't have pets or small children.

What can I do to follow up? There is obviously a factory defect .