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My husband and I were looking to purchase a new mattress. We went to rooms to go and found one we boty agreed on, price was $1499.99. By the time they got done with their fees it was $1904 and some change. A fee to bring the mattress from the warehouse in Houston, a...
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1.5
#1196488
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I have always love Rooms to go, I decided to visit the Dallas store with my family, we were happily greeted by salesman Paul, we finalized the Sales and it was scheduled to be delivered the next day. The delivery guys came, one was nice the other was rude, I was...
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1.0
I didn't like
  • Being lied to by delivery persons
  • Worst in united states
#1196018
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I had contacted RTG about my dining table we purchased not even a year ago with warranty. The table top finish is wearing out, I had placed some things for dinner on the table and it left marks on the table. Now i called customer service to come out and look at it. The...
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1.2
I didn't like
  • Whole process
#1194480
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I purchased three rooms of furniture. One of the chairs arrived with all four legs messed up so the delivery driver put it back on the truck. One of the room sets I bought had a special promo offering a 60 inch TV. Leather reclining sofa and stationary love seat. The...
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We hate to hear you feel this way and would love to be able to help in any way that we can. Care to email us your feedback and order info to TellUs@RoomsToGo.com?

1.4
#1193019
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Rooms To Go - Leather living room set, not all leather!
I purchased a living room set, all leather, so I was told!!! This was my second set of leather living room furniture, that I purchased. What a big disappointment. Between the cushions what I thought was leather is not, it is peeling away, making a big mess, not only...
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We are deeply disappointed to hear this! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happy to help any way that we can!

2.5
#1191935
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Rooms To Go - Horrible quality
Rooms To Go - Horrible quality
This is Miguel .I purchased this sofa in Dec 2013. Look at the pictures to see the result after 4 years. It started peeling in the first year. Complained with no solution.Supposedly, was suppose to have high quality. Purchased for 1200 plus warranty. Do not buy...
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Thank you for taking the time to reach out to us. We would love to get more information on this. Please email us the details of your order to along with the pictures of the le...

1.1
Brookshire, Texas
#1191755
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I had a sectional delivered on 2/12/2018. I find out 2 days later there is a coupn to get the free matching ottoman. I contacted internet sales support and spoke with Katelyn. She let me know that NO i cant make a return, and NO they will not honor the coupon. Very...
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We are deeply disappointed to hear this! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happy to help any way that we can!

1.0
#1190238
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The sales person Aoen Hall was mostly interested in the sale than listening to me ..the customer..The wrong side rails and foot board wad delivered and now I am missing a piece for my sectional..This has been going on for about 6 weeks..and i have to wait 4 weeks to...
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Thank you for taking the time to post. We'd love to get some additional info from you. Care to share your feedback and order info with us at TellUs@RoomsToGo.com? We hope to h...

#1190064
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I ordered a chair on Feb. 5th. It was to be delivered on Feb 14th between 11:00AM and 3:00PM. I was home standing in front of my house in the driveway at 2:40 waving my arms when the truck passed right on by without the driver or the other person in the truck even...
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We are deeply disappointed to hear this! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happy to help any way that we can!

1.0
I didn't like
  • Were unwilling to work with me when i offered a solution
#1189878
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We bought a sleep couch worth $799. Cindy Crawford at Kissimmee Fl store and I can't sleep on it because it makes a U shape( it does'nt stands straight) so,I have to take the mattress and put on the floor... despite they came 2x to check it the answer was they cannot...
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We'd love to get some additional details. Please email us your order info to TellUs@RoomsToGo.com. We look forward to hearing from you soon!

2.3
#1189478
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