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Never will I purchased another piece of furniture from this company I had the most terrible service possible I originally ordered it couch in an entertainment center I was told that entertainment center would not be delivered until September 4 which is a month away...
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1.0
#1365996
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Delivery window was 8-12 . Got a call saying we’re at your front door but no is answering . I said we will be there in 5 minutes - thinking that my husband (who was home ) must have gone down to the dock or out back ) and that 5 minutes would allow me to call him . I...
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#1364399
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Rooms To Go - Terri Lynn

Another unsatisfied customer. If it’s not dealing with the store and being lied to now I’m even more pissed off with their on line store. Uggggg Don’t shop there EVER u won’t be happy with anything. Omg they have another “ terms of agreement “ how pothetic. Bullshit
1.0
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Advertised vs Delivered
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#1363729
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compre unos muebles con lamparas y un juego de 3 mesas. me dijeron que una de las mesas me llegaria 15 dias despues. luego de un mes me dicen que estaba programado para hacerme el delivery el 20 de septiembre. luego de un mes en la espera . ahora me llaman y me dicen...
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1.0
I didn't like
  • Very bad
#1360310
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Half of the furniture delivered was damaged and I had to wait almost 2 weeks for the replacements. If you should find something else wrong or broken, please don't attempt to fix it in any way even if it presents a hazard until the tech in your area can come out a week...
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#1360227
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Never again...I would give a zero if it were possible. Today left me in distress. Very poor communication skills. The delivery driver fails to call within 30 minites of my home, by the time I get the call and get home, he has left and refuses to answer the phone. Rooms...
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1.0
#1359196
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Rooms To Go - Buy Somewhere Else
Rooms To Go - Buy Somewhere Else
Rooms To Go - Buy Somewhere Else
Rooms To Go - Buy Somewhere Else
Purchased 3 rooms of furniture. Partial delivery on 7/21/18: Person putting dinning table together left it very wobble, could turn top like a steering wheel. Customer Service came out, patch repaired the table and stated he may have stripped the threads. I returned the...
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1.8
I didn't like
  • Worst experience ever
  • Poor customer service
  • Uncaring attitude of the manager
#1357005
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Rooms To Go - Friendly and professional

I went in looking for a nice dinning set to be delivered les than a week! They took care of it and delivered it on time! I would highly recomend it,and RTG is definately where i will be purchasing my furnitures every time in need.
4.7
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Price Affordability
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#1356228
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Rooms To Go - Complaint

ROOMSTOGO, Saks!!! VERY ORRESPONSABLE. I bought my bed furniture CASH to avoid REGULAR ISSUES. Didn't work! not way to get my furniture!!! I took time off from work and SACKS!! loosing in ALL ways! their answy: we had an amergency what it can be??? Not even ONE STAR ! go somewhere else.
1.0
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Customer service
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Product or Service Quality
#1354591
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Worst company with customer service EVER do not purchase from them if you run into issues with them it won’t be resolved and they will b.s not caring how much of a inconvenience they cause .BEWARE better to spend your money at a place that actually values you and the...
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TellUsRTG
TellUsRTG

We are truly sorry to hear of your dissatisfaction and would love to get more information on your experience. Please email us the details of your order to TellUs@RoomsToGo.com...

1.0
#1354493
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