filters
state:
Show
city:
Show
product:
Show

We bought a 2nd home in Florida, and unfortunately, my wife wanted to go purchase furniture for it at Rooms To Go. She ended up buying two full bedroom suites (King Headboard/rails, nightstands, and dressers) x 2 plus a sofa. Fortunately, we bought the rest of the...
Read more
1.0
#1309490
Reply to reviews
We live on the 4th floor condo. Went to PR Fl store. We went to buy a smaller couch. The salesperson said they have never not been able to get a piece a furniture delivered. He wrote it and promised they would help me get my old couch in back of my truck. The delivery...
Read more
2.2
#1308584
Reply to reviews
Getting cold feet! Despite the negative reviews, I super like a sectional recently purchased, with long suffering and after almost a year with nowhere to sit in the living room, due to Hurricane Harvey . However, I'm starting to get those same goosebumps experienced by...
Read more
TellUsRTG
TellUsRTG

We'd love to look into this and warm your feet back up! Just send us an email to TellUs@RoomsToGo.com with your order info and we'd be happy to assist in any way that we can!

1.0
#1298542
Reply to reviews
Rooms To Go - Friendly at first
I'm really disappointed with RTG, our sales person was really nice and took care of our order and explained everything. We had our furniture delivered Friday on time, but I didn't notice that the delivery guys had put the trash in our personal trash can outside. Our...
Read more
TellUsRTG
TellUsRTG

That is a bunch of garbage and is definitely not acceptable! We need to pick that up and take care of this ASAP! Please send us an email with your order info to TellUs@RoomsTo...

1.3
#1298320
Reply to reviews
Bought a nice leather coach only for the arm rest to start bubbling and peeling. This is not a heavily used couch either. Complet waste of money!
Read more
TellUsRTG
TellUsRTG

We are truly sorry to hear of the issues you are experiencing with your set and would love to get more information. Please email us the details of your order to TellUs@RoomsTo...

1.6
#1298170
Reply to reviews
Well i called the main office and they replaced all of it thank you rooms to go happy customer job well done.
Read more
TellUsRTG
TellUsRTG

We are happy to hear that this was able to be resolved for you! Our number one priority is your satisfaction! Please do not hesitate to contact us should you ever have any add...

5.0
#1297095
Reply to reviews
Greedy employees that will say and do anythibg to get commission Off making a sale. employee wgo helped me became *** quickly after he saw i was no longer interested. Will never come to this store again and i suggest you stay away as well
Read more
TellUsRTG
TellUsRTG

We are truly sorry to hear of your dissatisfaction and would love to get more information on your experience. Please email us the details of your order to TellUs@RoomsToGo.com...

#1295465
Reply to reviews
If you purchase any furniture from Rooms To Go, please be advised to look very carefully for any "Insect Activity" that may show up on your furniture. We were delivered a brand new Power Lift/Recliner from the Clearwater, FL store in April 2018. The first evening, we...
Read more
TellUsRTG
TellUsRTG

This all sounds incredibly frustrating and we are truly sorry to hear of the multiple issues you & your wife have experienced! We certainly need more information on this to fu...

3.1
I didn't like
  • Cust service or delivery people
#1291707
Reply to reviews
I have a credit pending, I need to get my replacement, is it possible for me to pay at a later time for the delivery and protection plan
Read more
TellUsRTG
TellUsRTG

Thank you for taking the time to write your review. We would love to get more information on this. Please email us the details of your order to TellUs@RoomsToGo.com and we wil...

#1291289
Reply to reviews
We spent over $3000 for a bedroom suite and a living room suite. Delivery was prompt but the delivered chest of drawers which was part of the bedroom suite was damaged and we set up for a replacement delivery. Four delivery attempts and many, many weeks later we still...
Read more
TellUsRTG
TellUsRTG

We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be ha...

2.7
I didn't like
  • Customer service
#1289907
Reply to reviews