II purchased a sofa, love seat, bench and a recliner from rooms to go about 2 years ago. Everything except the recliner was supposed to be leather. Late last year I began to notice flaking in certain sections of the sofa, love seat and bench. I called customer service...Read more
The quality of RTG furnitures sucks！ And their so-called "Force Field" treatment is a total scam!!!! Purchased one Cindy Crawford Sidney Road sofa, one loveseat and one ottoman from RTG's supercenter in Katy. The sales person persuaded me into buying their so-called...Read more
Two years ago I bought a leather bonded sleeper sofa from Rooms to Go. Since then the leather gradually began to strip off the sofa. In early July I went to Rooms to Go with pictures of the stripped leather and they told me they no longer carry leather bonded sofas...Read more
we purchased the beachside denim couch and two chairs...we were givin the fabric protection story(that we fell for) and a year later we're still paying for this mistake. i've had 2 or 3 techs at my house that seemed to know less then i did about the product....Read more
Rooms To Go - Paint is wearing out in several places
Please contact me: Julio A. Jimenez Account # 6019 1912 4527 6715 and wife Fania Jimenez Acc# 6019 1912 3646 7695 at cell # (786) 326 1990 or Email me at: firstname.lastname@example.org to have someone come and repair it. As you can see in the pictures the sofas paint is fading in some areas. Thank you Julio
I really need to update my experiences with Room To Go (RTG). I write this with frustration, disappointment, and yes, some anger. This does not involve a delivery I had but a delivery my renters had. We had new renters that moved in and within a few days of their move...Read more
A picture is worth a thousand words! Advertised as leather! Turns out leather is really bonded leather! After the warranty was up, both pieces fell apart! Every time we got up pieces would be attached to our clothes. This was all over the floor and our dogs were trying...Read more
To be a first time home owners , we decided to purchase some couches from RTG less than 6 months I happened to be vacuuming and noticed thee leather on the love seat set was sagging, I then got concerned called a tech out, waited a month for one to even come out, come...Read more
MY LEATHER SOFA'S ARE PEELING AND CRACKING AND CAUSE MY SON TO GET SICK AND ROOMS TO GO OFFERED ME A FULL CREDIT FOR RE SELECTION AND NOW A COUPLE DAYS LATER WAS GRANTED A SMALL AMOUNT OF CREDIT NOT EVEN ENOUGH FOR A LOVE SEAT.. ITS A MANUFACTOR DEFECT AND NEEDS TO BE...Read more
Rooms To Go - Peeling leather
Very disapointed!!!! Spent3000 on a sectional that start peeling not even a year after purchase . i feel scamed!!! I will never recommand r2g to anyone ,very poor quality for a high price.
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