Rooms to go my son went to their outlet store and spotted living furniture, it was slightly damaged they said that they would repair the furniture to new condition. The price was $1,700.00 but my son buying his first house wanted it rand new so it cost him $4.000.00.
He received his delivery on 10/23/15 all three pieces were damaged. Well they did replace the furniture several times now continuing to bring damaged furniture at first offering to repair it. What a joke he could have the &1,700.00 furniture for that result. He is still waiting for the last piece they said it could be delivered on 1/30/16.
Oh they did offer a 75.00 inconvenience coupon.
P.S. They to not offer any refunds no matter what
Product or Service Mentioned: Rooms To Go Repair.
Reason of review: Bad quality.
Monetary Loss: $4000.
Preferred solution: Price reduction.
Rooms To Go Cons: Customer service.