Ocala, Florida
Not resolved
2.0
Details
2 comments

About four years ago I purchased a red bycast leather sectional sofa, matching chair and two matching ottomans from Rooms To Go, Ocala, Fl. I was suspicious right from the start when I was given four little plastic bottles of leather treatment and was told to use it often.

After about a year the sofa and chair began to chip and peel, leaving little pieces of the fake leather all over my floor.

I am convinced that they knew exactly what was going to happen and had zero integrity when it came to customer satisfaction. Some one needs to hold them accountable for their total lack of concern.

Reason of review: Bad quality.

Rooms To Go Cons: Being ripped off.

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Anonymous
#1286190

Yea, they sell fake stuff. Isnt that a "weekly payment" type of store for people with no credit?

I would avoid, all B-Stock Garbage.

TellUsRTG
#1026936

Sorry to hear about this. Care to send us your order info along with overall images of the pieces that are peeling to Tellus@Roomstogo.com?