Canton, Georgia
1 comment

i have a sectional that I bought from Rooms to Go.

it is peeling. the leather underneath is still good but the red is coming off.

i called customer service and they said it is out of warranty, pretty much, tough *** i went to the store and that was like talking to the wall. not under warranty, have to call customer service. I will never step foot in another rooms to go as long as I live and Ill make sure that none of my family or friends do the same. I will set it on the curb and put a sign on it that reads " I bought this piece of *** sectional at rooms to go, they did not care about customer service to fix the problem" they told me that bonded leather will do this.

we were never told that it was bonded leather.

we were told that it was leather on the cushions and vinyl every where else. the vinyl is fine.

Product or Service Mentioned: Rooms To Go Warranty.

Reason of review: Bad quality.

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TellUsRTG
#1078412

Sorry to hear about your experience. Would you be able to send us your order info, the above details, pictures of the affected areas, as well as overall images of the furniture to Tellus@Roomstogo.com?