Purchased rooms to go furniture for the living room. Looked great and also purchased the extended warranty plan.
After about 6 months one of my children set down to hard and the couch wood cracked. Called my rooms to go dealer and they send out the warranty person and said it was neglect. He charged me 59 dollars for his visit and went on his way. I did not complain above this point.
I just decided to never ever shop their again and to tell as many people as possible about how bad their furniture is made. You pay for what you get. A lesson well learned. Also the leather looking furniture, it peels and you will have to repair it often.
The warranty service plan is just more profit margin for the furniture giant. You can claim neglect on anything so save your money.
Product or Service Mentioned: Rooms To Go Warranty.
Monetary Loss: $3500.