I bought a couch from one of your outlets about 6 months ago, and it broke when I sat down on it about a week ago. I emailed your customer service and was told pretty much "tough luck".
Horrible customer service. An $800 couch shouldn't last a few months, for that I would've bought a used couch on Craigslist. I am very disappointed and I will let it be known throughout social media so that no one else experiences this.
Not only did it last me only a few months, but the first time that I sat on it with shorts and a tank top it felt itchy as if it were covered in fiber glass... You guys need to do better especially with the vast amounts of options out there for people to purchase their furniture from.
Reason of review: Bad quality.