Port Charlotte, Florida

My husband is only 200 lbs and has cracked our original Cindy Crawford sofa and the one they replaced it with. They are supposed to hold three adults!

How does that work? We measured the sagging it's a 3 inch difference from the edges to the center! I had to argue with customer service telling me that the cushion was why the couch sagged, are you serious? They wanted to replace my cushion as if it would fix everything I argued with her and finally got her to exchange the couch and the new one did the exact same thing.

I am so disgusted with this company. Terrible customer service.

I bought the girls night out style chair and pillows. If I have to pick a different sofa it won't match at all, I'm so upset I spent so much money for this cheap ***!

Product or Service Mentioned: Cindy Crawford Sofa.

Reason of review: Bad quality.

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