Rooms To Go Cindy Crawford Sofa Review from Fort Walton Beach, Florida

51 of 1549 Rooms To Go reviews

I am waiting for Room to go customer service to open on Monday.We purchased a cindy crawford leather couchs and in less than a year, we noticed patches of discolorations!!..

wth??..

no kids, just regular useage.Im shocked at this!!

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Reason of review:
Bad quality
Product or service
Review category
Furniture and Decor
review #945800 by

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Anonymous

Dec 23, 2016 #1259820 Elyria, Ohio, United States

we purchased bonded and it is worthless with less than a year of use

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LKS

Nov 02, 2016 #1235613 Longwood, Florida, United States

We are having the identical problem with a brown 'leather' power recliner that my partner bought. Filed a claim with RTG, and an 'inspector' (with no credentials) came to the house. He looked at the faded spots, took a picture, and said the problem probably isn't covered by any product warranty OR the fabric protection plan, which we had purchased along with the chair. Subsequently got a call from a female stating the fading isn't covered, and there is nothing they can do. I separately purchased a dove gray 'leather' power recliner at the same time, and now the padding in the arms and part of the back section are no longer firm and needs to be replaced. Had the 'inspector' do my chair, too, with the same result. We have bought thousands of dollars worth of furniture at RTG and are extremely dissatisfied with them.

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