Product: Rooms To Go Customer Care Clear all filters (130 of 130 reviews match)
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I been lied by personal of the store from the sale to the manager, they stole part of my tax money and a delivery money telling me I’ll have back on my account like as a credit, is being 6 months
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TellUsRTG
TellUsRTG

We are deeply disappointed to hear that you did not receive the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happ...

1.0
Product
Rooms To Go Customer Care
#1225008
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Are you kidding me right now? Your telling me rooms to go is the only carrier of futon mattresses in all of San Antonio?? I moved past that annoyance and continued with our sale and near the end we were asked if we wanted to purchase warranties for the furniture that...
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TellUsRTG
TellUsRTG

We would love to get more information on this. Please email us the details of your order to TellUs@RoomsToGo.com and we will be more than happy to look into this for you. We h...

1.0
Product
Rooms To Go Customer Care
I didn't like
  • Everthing
#1211363
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I was schedule for delivery today March 13th, took off from work for 4 hours only to find out that part of my order was back order, called customer services and they told basically (they couldn't do anything). No compensation for inconveniences nothing. WOW. Now I have...
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TellUsRTG
TellUsRTG

Please email us the details along with your order info to TellUs@RoomsToGo.com and we will be more than happy to look into this for you. We hope to hear from you soon!

2.9
Product
Rooms To Go Customer Care
I liked
  • Sales person
I didn't like
  • Poor communication
#1209479
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Go to Target at least you can get better quality and customer service .. Something Rooms To Go will never ever think of doing ... Just found out that they will steal your credit application information and sell online . Please never ever give these thief's any...
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TellUsRTG
TellUsRTG

We'd love to get some additional details on this. Care to share your order info and feedback with us at Tellus@roomstogo.com? We look forward to hearing from you soon!

Product
Rooms To Go Customer Care
I didn't like
  • All
#1206849
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I have always love Rooms to go, I decided to visit the Dallas store with my family, we were happily greeted by salesman Paul, we finalized the Sales and it was scheduled to be delivered the next day. The delivery guys came, one was nice the other was rude, I was...
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TellUsRTG
TellUsRTG

We are truly sorry to hear of your experience, this is definitely not something we expect our customers to go through. Please email us the details along with your order info t...

1.0
Product
Rooms To Go Customer Care
I didn't like
  • Worst in united states
  • Being lied to by delivery persons
#1196018
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Rooms To Go - Thanks to Adam

Our experience was perfect. Adam from Rooms to Go in Naples, FL did a great job and specially his effort for helping us in spanish. Fast and efficient service!!!
5.0
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Rooms To Go Customer Care
#1188863
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I asked him about it and he jumped all over me, WARNING ME, that I better go back in the house and then telling me F**K YOU! I have a call into customer service and I am calling my local store when they open in an hour. We are seriously considering returning the furniture simply because of this experience!!! We spent almost $4,000 there and this is the customer service we receive? We will absolutely never shop at Rooms To GO...
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TellUsRTG
TellUsRTG

This is horrible to hear and certainly not the experience we expect any of our customers to have! We definitely need to more information on this. Can you please email us your ...

2.3
Product
Rooms To Go Customer Care
I liked
  • Friendly sales person
  • Delores at our local store
I didn't like
  • Unprofessional customer service
  • Delivery driver went to the bathroom in my front yard
  • Rooms to go choice of delivery companies
#1181394
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called store to see if a recliner was available for my sectional, first told me that i would have to come into the store and i asked to speak with a sales person ....none were available ,asked to be transfered to another store ,she finally transfered me . they finally...
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TellUsRTG
TellUsRTG

We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be ha...

Product
Rooms To Go Customer Care
#1167240
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I have five electric recliners three of them don't work.I have called customer service, called the store , went to the store and spoke to managers. No help, don't even act like they want to help. They are out of warranty, I will pay for repairs, they can't even...
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TellUsRTG
TellUsRTG

We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be ha...

Anonymous
Joy Gannon

I also have a 2 year old recliner Cindy Crawford $800.00 and the chair does not reclineThey have no one to fix it and no part they can order.$800.00 TO THE CURB...THANKS ROOM...

1.8
Product
Rooms To Go Customer Care
#1165320
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The company has the worst customer service ever.They knowingly oversubscribed their delivery drivers and make promises to their customers they know they cannot keep. Their customer service presents empty apologies but also express they "are not a compensating company"....
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TellUsRTG
TellUsRTG

We hate to hear you feel this way and would love to find out why. Care to email us your feedback and order info to TellUs@RoomsToGo.com?

1.7
Product
Rooms To Go Customer Care
#1140837
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