after paying 5000 dollars for my two daughters bedroom sets . I waited for delivery ....
delivery day comes and my daughters headboard is damaged in 3 places.. customer service tells me I need to ask for redelivery and I do.
A week later ( as we are about to move into our new house) they deliver the same exact headboard. It's obvious because it is damaged in the same 3 places!!!!
Of course when you call customer service.. the manager is not in and will not be in all weekend. The sales rep on the phone has nothing nice to say and says she can't help me with my purchase anymore. I called corporate and they are always closed and have not returned my phone calls..
It's obvious once they take your money they no longer care about their customers.
never again will I use rooms to go in ft. myers fl ....
Product or Service Mentioned: Rooms To Go Customer Care.