This review is in hopes other consumers will NOT go through what it looks like hundreds of consumers how gone through with Rooms to Go. I have never wrote a bad review ever and I'm 50!
We had bought what we had thought was a Quality and beautifully constructed bedroom set for our Guest Bedroom. I had several issues. This set is to go in a childs room! The smell of this wood furniture was so harsh from the chemicals from either the glue or part of the wood that it was intolerable.
It took 3 deliveries and pure determination with hours on the phone to have each part of this set redelivered. This company has no intregrity and takes no responsibility or care in even meeting consumers basic satifaction. Quality, customer service is more than deplorable. They do NOT back their horrible products.
If I won a $5,000.00 gift certificate I would throw it in the garable. I will now call this store "Rooms to Go In The Garbage"!
If you want superior quality and beyond bending over Customer Satisfaction please shop at Star Furniture. It is owned by Warren Buffet; a man with integrity!!
I have had furniture from Star for 15 years now and it is just as superior as the day I bought it! You may pay more but with Star Furniture their furniture is an investment for your home!