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After delivering a wall unit that was the incorrect color and a leather sofa and loveseat that was damaged, they left the wall unit unassembled and in pieces on my floor and then called to tell me they could have it assembled IF I could assist them! With this on top of poor management that doesn't return calls (after promising up and down that they have to "call you back,") this store would best be described as "Give Me Your Money" and then get the *** out. We purchased from the one on 10000 Katy Freeway in Houston, Tx - NEVER AGAIN!

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TellUsRTG
#696473

This is unfortunate to hear and we do apologize. We would like to look further into the account to see what exactly happened and why the drivers did not set up the wall unit.

Please email us at TellUs@RoomsToGo.com "Attention Pissed Consumer" along with your order details, so that we can investigate this for you.

Again we apologize and look forward to hearing from you.