I Purchased a leather recliner sofa from Rooms To Go Clearance Center in July, 2010.It had a couple small marks on the outside corners from being moved around, but was brand new and a few hunderd dollars cheaper for the marks.
I was happy with it until I noticed, just last week, that the lumbar portion of the leather, on the side where I like to sit, was starting to peel from it's skin, and was discoloring (white spots on the tan color). This has only been 8 months, I'm at work 5 days a week, I live alone and have no pets, so needless to say I'm quite surprised at what I'm seeing. I call them up, and they tell me there is no warranty from items purchased from the clearance center. I tell them that this is clearly unacceptable that a brand new leather sofa should deteriorate within 8 months of purchase and with minimal use, whether I purchased it from the clearance center, or not - this thing should last 10 years!!..
The leather is junk!!
Well, they were happy to tell me that they don't care.I'm gonna throw this sofa out, and you can bet i won't buy another thing form RTG.
More Review Details
- Monetary loss:
- Product or service
- Benson Granite Leather Match Motion Sofa
- Review category
- Furniture and Decor
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