Stone Mountain, Georgia
1 comment

Purchased an entire living room set. Also both of my kids rooms where purchased at rooms to go kids.

I also purchased the extended warranty. The couch is completely falling apart after only 2 years old. The extended warranty people on 2 seperate problems refused to help me and could to have been ruder. Then I received 3 calls to schedule service and when I called them back rooms to go refused to help me.

This is a huge company and without us little people purchasing their products they wouldn't be in busines. I work hard for my money and expect to get what I pay for.

Product or Service Mentioned: Rooms To Go Warranty.

Monetary Loss: $5000.

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TellUsRTG
#650018

This is unfortunate to hear. While Rooms To Go does warrant the furniture for one year, we do expect it to last longer. If you could email us at TellUs@RoomsToGo.com with "Attention Pissed Consumer" in the subject line including your order details, we can further investigate this.