Product: Rooms To Go Pick Up Service Clear all filters (8 of 8 reviews match)
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We bought almost $6,000 in furniture in August, was told they would have to order it in and it would be October before it came in.Went to pickup furniture, and was told that because we did not pick the furniture up on the date it came in, they put it back in inventory...
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TellUsRTG
TellUsRTG

We are truly sorry to hear of your recent experience, and would love to help in anyway we can. Care to share the details with us at TellUs@RoomsToGo.com?

1.1
Product
Rooms To Go Pick Up Service
I didn't like
  • Awful employees
  • No resolution offered
#949130
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I purchased a couch from them and was set to pick it up on the 30th.Due to some unforeseen circumstances, I was unable to get it on the 30th. I called the next day that morning to see when I could pick it up and they told me my couch had been sold to someone else since...
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TellUsRTG
TellUsRTG

Wow! This sounds like a nightmare. Are you able to send us your order information to Tellus@Roomstogo.com?

1.0
Product
Rooms To Go Pick Up Service
#839525
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Bought a entire condo full of furniture and the latest thing to was the king bed had only half the supporting legs under the box spring. Some lazy piece of dog *** couldn't do the job completely. Rooms to go store there was nothing they could do and the asst manager...
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TellUsRTG
TellUsRTG

Sorry to hear about your disappointment. We would be happy to share your feedback with the appropriate personnel.

2.3
Product
Rooms To Go Pick Up Service
#769358
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I would just like to let you know about your outlet store in Pearl River LA. The customer service and attitudes of the front end associates was unbelievable. My husband and I visited your Gulfport MS store and found our new sofa and decided to pick it up in Pearl...
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Anonymous
Anonymous

I bought a sectional and some mattresses in Pearl River. The sales person, Anna, I believe was her name was exceptionally nice but that is where it ended. The front desk cler...

3.0
Product
Rooms To Go Pick Up Service
#540484
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Purchased a king size bed, mattress & two nightstands at the store on Wendover Ave. Delivery was set-up very quickly within two weeks on a Saturday. They give you a four hour block for delivery. The furniture was delivered within about two hours of the start time....
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Anonymous
Anonymous

Sounds to me like you agreed to the time window and they were within that time window. Furniture has to be shipped and damage does occur, that is life. They sent you a new pi...

TellUsRTG
TellUsRTG

We apologize for the experience you had with your delivery. We would like to look further into this as we do expect our drivers to try and work with our customers. Please emai...

Product
Rooms To Go Pick Up Service
#437820
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Rooms to Go purchase in Mayaguez, Puerto Rico. I picked up to bamboo style pub chairs ($246) which were wrapped when I arrived to pick them up. When I unwrapped the packing one cushion (cream color) was blackened from mold and covered with cob webs. I called to...
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Aguadilla, Aguadilla
Product
Rooms To Go Pick Up Service
#363057
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We bought for our chldn, but the lady plus the bad attitude her efficiency in the service, was really bad.. she kept us at the store for 2 hrs. while she finished the invoice, was like if you want like this ok, if not you can go, and at the moment of picking up,...
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Anonymous
Your grammar ***kssssss

... You seem like one of the least intelligent people on the planet. I\'m sure to take you as a credible source of information.

Anonymous
David_Johnson

We are interested in knowing more about your experience so that we can get to the bottom of this. Please email us with the details to tellus@roomstogo.com.

Product
Rooms To Go Pick Up Service
#323928
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I already emailed this to tellus@roomstogo.com. I just wanted everyone else to see another complete disaster from RTG. I still don't have my furniture, by the way!! I am extremely dissatisfied and will likely NEVER shop at Rooms To Go again! There are several...
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Las Animas, Colorado
Product
Rooms To Go Pick Up Service
#198315
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