Manufacturer: Rooms To Go Category: Repair Clear all filters (2 of 2 reviews match)
After about 4 months I was afraid we were going to have trouble with the foot part of the recliner so instead of getting them to fix it we just put that in the bedroom and bought another recliner. Even got the extended warranty on the new recliner. Of course the wood in it started splitting so we called them out to repair it. Repair person said he couldn't repair it at the house so they would schedule a pick up time to come get it. When they...
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I liked
  • People at the store were very friendly and helpful
I didn't like
  • Lack of any estimate of when repaired product would be delivered
My love seat armless recliner is broken, I called it in to have someone look at it. I asked if it needed to be replaced. He assured me that he could fix the problem. It broke again, same issue and the guy came back out to fix it and again assure me that it would not brake. It is broken again, still the same issue and I told the customer service Tina Wheeler that the recliner should have been replaced the first time because it keeps braking. She...
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