This is a recliner thais peeling & cracking in mutiple places. I purchased the conditioner to prolong the life, what a waste of time and money.
I have purchased furniture at flea markets for less than half than RTG without the so called conditioner that are in great condition. I also purchased couch and loveseat that the stiching has come out, and both are hardly used.
This has been 2 experiences with RTG, my first and last. If anyone asks RTG, run the other way.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of recliner. Rooms To Go needs to read this review and look into the issue (if any) according to poster's claims.
Other people also mentioned recliner in their reviews. You may find this information helpful for further shopping at Rooms To Go.