Product: Rooms To Go Sales Representative Clear all filters (0 of 18 reviews match)
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Be careful when paying read docs. carefully. uneducated, no knowledge don't follow instructions different pricing managers and supervisors getting nasty on hold for a long time drivers don't speak English dusty furniture poor office help no call backs poor...
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TellUsRTG
TellUsRTG

We are truly sorry to hear of the multiple issues you have experienced and for the poor overall service. We certainly need to get more information on this! Please email us the...

Anonymous
Anon

Complaint makes no sense, especially your jibberish at the end.

Brookshire, Texas
Product
Rooms To Go Sales Representative
#1262754
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The sales person Aoen Hall was mostly interested in the sale than listening to me ..the customer..The wrong side rails and foot board wad delivered and now I am missing a piece for my sectional..This has been going on for about 6 weeks..and i have to wait 4 weeks to...
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TellUsRTG
TellUsRTG

Thank you for taking the time to post. We'd love to get some additional info from you. Care to share your feedback and order info with us at TellUs@RoomsToGo.com? We hope to h...

Product
Rooms To Go Sales Representative
#1190064
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I've been a customer of Rooms To Go since 2012 having purchased a bedroom set and dining room set. In 2016 I took my daughter to rooms to go and she purchased a bedroom set with mattresses. All my purchases have been from the Glenwood Avenue location, Raleigh N.C. Best...
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Rooms To Go Sales Representative
I didn't like
  • Customer service from store
#1078600
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Rooms To Go - Very very nice salesmen

Our salesmen was very knowledgeable & personable. He made us feel comfortable because he wasn't pushy. He was a big help.
5.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Product
Rooms To Go Sales Representative
#1056211
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Rooms To Go - Fraudulent business

Bought two pieces on credit with a down payment at Osceola, Kissimmee on a red tag sale for Memorial Day. Salesman threw in the fabric insurance without my consent. Then failed to award the red tag amount, then upon requesting refund it takes 3-5 days to do so.
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Rooms To Go Sales Representative
#1047437
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Customer serice woes repeatedly with rooms To Go, involving four separate incidents culmulating in their inability to accept responsibility for failed adequate representation of their product, offering excuses rather than action, and multiple conversations with...
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Anonymous
Anonymous

Lakeland store, agree with your comment about the manager named Stephen. Just because he has "been there for a long time" does not give him the right to be rude to customers....

Product
Rooms To Go Sales Representative
#1021695
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My wife and I researched memory foam v/ coil bedding for months.Found the mattress and adjustable base we wanted. Purchased a specific iComfort mattress and Serta adjustable base. The sales person assisting us, apparently ordered the wrong base (a step lower than we...
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2.3
Product
Rooms To Go Sales Representative
#1019787
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On December 31 my family and I went shopping at this store at around 3pm in the afternoon and were met by the rudest sales rep.I have ever met. We were looking at the headboard to purchased and we politely asked the sales rep. about the price. The price were double...
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1.0
Product
Rooms To Go Sales Representative
I didn't like
  • Rude greeting
  • Worst
#983265
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Please whoever is reading this Do NOT SHOP at Rooms To Go!! The salesman lied to us and was no help after we purchased our furniture!! We saw our furniture the day we purchased it cheaper on line on the web and he would NOT honor the price!! To make things worse we...
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Product
Rooms To Go Sales Representative
#944381
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***: The worse was financing it and then trying to set up an automatic monthly pay plan with a 3rd party.4 days of phone calls during lunch & breaks! * MAKE SURE YOU HAVE AN ACCOUNT NUMBER WHEN YOU LEAVE THE STORE!!! Terrible, frustrating experience!!! NEVER AGAIN!!...
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Anonymous
Anonymous

They do that to protect you ***. Do you want anyone to be able to call and get your account number?

TellUsRTG
TellUsRTG

I'm sorry to hear about your experience. I would be happy to share your feedback with the appropriate teams. Thank you for taking the time to share!

2.8
Product
Rooms To Go Sales Representative
#846620
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