Washington, District Of Columbia
Not resolved

I have tried several times to purchase furniture at Rooms To Go and every time I do, their *** falls about. I bought a sofa and 3 months later 2 of the legs broke off.

Then I purchased a bedroom set, 2 of the 4 drawers broke so I guess I am the *** one for going back the second time. I will NEVER buy from them again and I don't care how good the price may seem because if it falls about after a couple of months and you have to replace it...how good was that price after all.

Monetary Loss: $2.

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When the issues occurred, did you try contacting our customer care office? If not, their offices can be reached at 1-800-766-6786. At that time, of our representatives can take closer look into the situation and go from there!


You are the one breaking the furniture. It doesn't just fall apart on it's own. That's impossible.