I am a one time shopper @ Rooms to Go. Purchased a sofa/loveseat w/tables.
First received the wrong tables, lost time from work in getting the correct replacement. After having the sofa for one month, it was lumpy and looked like it was 10 years old. Tech came to my home, said it was defective filling. Corp rep called several days later ask for a picture and agreed it was defective, told I could do a reselection along with the amount of my credit.
The original store charged me an additional 216.00 stating my original set was less than what I selected. Needless to say, this was a bold face lie. The prices were the same but I could not prove it as my original receipt did not list individual prices.
If you decided to buy from there, make sure your receipt has the price of each item otherwise they will pull the same *** on you.
Monetary Loss: $1000.