Denver, Colorado
1 comment
Not resolved

I bought an 11 hundred dollar sofa from Rooms to Go and it's falling apart through the back.The wood is not solid or put together good.

I called Rooms to Go and they said that they have a one year warranty, a one year warranty on an 11 hundred dollar couch!!!

This couch would have to be totally rebuilt from the inside. That's just cheap craftsmanship, it's made as cheap as possible with maximum profit.

I think that everyone should know what kind of company this is!!!I will be posting this where ever I can.

Review #932204 is a subjective opinion of a user.

2.6
Website
Reliability
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Value for money
Product or Service Quality
Price Affordability
Style and Design
Warranty
Customer service
Advertised vs Delivered
Staff
PRODUCT OR SERVICE
Sofa
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Rooms To Go?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
TellUsRTG
#1223609
Sorry to hear about this. Are you able to send us your order info along with the details to Tellus@Roomstogo.com?

You May Also Like

"Purchased a sofa, love seat, and two recliners and ottomans in 2010. Highly recommended fabric by the salesman as very durable. Their advertisements still show bonded leather as durable. Two..." Read more
"We purchased the Cindy Crawford, "Crosby Street" feather sectional in May of 2015. I didn't realize that I was buying a hazardous couch until the first time I sat on..." Read more
"The leather of my furniture start peeling and when I call the customer support first they said that my furniture has only one year of warranty but in one..." Read more
"It is more like "Rooms to Garbage". I bought a sectional couch "bonded leather" and after 2 years every piece of the sectional started flaking and peeling off. Don't ever..." Read more
"Chantelle owes in excess of $30000 for back child support and is wanted by the Texas Attorney General's Office. There is warrant for her arrest. Her aliases include; Alley Kaitschuck,..." Read more
"We bought a brand new refrigerator from Sears July 2016. This is March 23, 2017 and it still does not work. The have sent out service techs 9 separate times...." Read more
"Just travelled to dominican repunlic. All week forecast was 80-90% chance if rain, storms... we even thought to cancel our trip. It turned out to be all sunny, no rain..." Read more
"I contacted the company to clean carpets after having had a successful experience with the company. After finally getting the carpet cleaning scheduled, the technicians flooded my Berber carpet with..." Read more