Jonestown, Texas
Not resolved
1 comment

Bought a couch and matching chair from rooms to go 6 months ago. Within just a few months,we noticed the cushions were losing shape...then we heard a crunching sound when sitting...then we starting noticing feathers coming through the material...we opened the cushions and pillows and its stuffed with thin cheap foam and bags of feathers.

Bags,are what made the crunching sound. No tags identify the material contents as anything else other then foam.

Needless to say we,are engaged in a battle to have this furniture either replaced or re stuffed with foam. Very friendly selling it us....extremely rude trying to resolve the matter.

Product or Service Mentioned: Sofa.

Reason of review: Bad quality.

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TellUsRTG
#1165335

Yikes! This sounds terrible. Would you be able to send us the details along with your order information to Tellus@Roomstogo.com?