Product: Rooms To Go Sofa Warranty Clear all filters (0 of 8 reviews match)
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After purchasing our Nth item, a sofa, from rooms to go we opted once again for the Force Field Protection after a promise from our sales rep that the protection plan would be exactly what we needed and would honor our needs. This time we needed to call it in. Back in...
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TellUsRTG
TellUsRTG

We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be ha...

3.2
Product
Rooms To Go Sofa Warranty
#1175380
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I bought 2 living room sets from RTG and was contacted by phone a week after delivery to offer me a 5 year extended warranty that would cover ANY DAMAGE that occurred to the furniture during that time. It cost me $550 for the extended warranty. After one year, the...
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TellUsRTG
TellUsRTG

We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be ha...

1.0
Product
Rooms To Go Sofa Warranty
I didn't like
  • Scam extended warranty and poor furniture construction
#1144678
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Two of my cushion covers have gotten holes along the seams. Called to get it fixed and was told it only covers food slains and they will not fix or refund me my money. This company has no integrity!! No wonder they are being sued for this exact warranty "coverage." Do Not Buy From Rooms To Go...
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TellUsRTG
TellUsRTG

We are deeply disappointed to hear that you have not received the service that you deserve! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be ha...

1.5
Product
Rooms To Go Sofa Warranty
#1132851
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Rooms To Go Sofa Warranty Review

Worst customer service of any company. I do not wish to be treated like *** by any one. Especially some one that would like me to keep sending them money.
1.5
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Product
Rooms To Go Sofa Warranty
#1029616
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Bought a sofa sectional. Expensive. Almost $3000. Purchased the fabric protection warranty. They said if we can't get a stain out, call, they will try to get it out, if they can't, they will replace the cushion. Well I had the rooms to go guy out today to get out...
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Anonymous
Anonymous

If you don't read the warranty then shame on you.

2.2
Product
Rooms To Go Sofa Warranty
#1023617
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Don't even think about rooms to go Their quality, customer service, and the managementhe are very bad.I bought a living room set not even a year a go plus I paid 3years protection for the fabric. Now I have manufactur problem with the sofa, when I contact them they...
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TellUsRTG
TellUsRTG

We are sorry to hear of the lack of service that you've received thus far, and would love to get the details your experience. Care to send us your order info and your feedback...

Anonymous
Anonymous

Rooms to Go is the worst company I have ever dealt with. Withing minutes of them delivering a brand new sectional sofa, it was damaged. What happened was that I simply sat do...

2.6
Product
Rooms To Go Sofa Warranty
#1012844
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I have had a terrible experience with rooms to go, Cindy Crawford teal leather set!!! They will not honor my warranty, it is still only several months old, and I have a tear coming down the side of the couch! I am a single elderly woman who lives alone, I did not do...
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TellUsRTG
TellUsRTG

This sounds terrible. Are you able to send us your order info to Tellus@Roomstogo.com so we can look into your account?

Product
Rooms To Go Sofa Warranty
#938421
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I was not told that at the beginning or I would not have bought a white sofa. Also, if you file a warranty claim with them and the tech comes to your house and sees your food/beverage stain but also sees ANTHING else other than food/beverage (like ink stain, jeans...
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TellUsRTG
TellUsRTG

Sorry to hear about this. At the time of sale the customer is given a packet pertaining to the 3 year fabric protection warranty, which states the details. I would be happy to...

1.9
Product
Rooms To Go Sofa Warranty
I didn't like
  • Warranty
  • Product quality
  • Customer service
#858561
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