Charlotte, North Carolina
Not resolved
1.0
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1 comment

I wish I would have come here prior to purchasing furniture at rooms to go. I spent over $4500 to receive every piece damaged!!

Dining room table was broken, 5 piece section had a cut in it and the reclining sofa was so busted it never left the truck. The sent out a replacement piece for the table which is now ok; however, the replacement piece for the section arrived DAMAGED!!! What kind of operation are they running?!? Customer service don't care and the corporate office does not care.

I will be going into the store today for my refund that corporate told me I could not get.

I have never had such a bad furniture buying experience such as this. I will NEVER shop at this establishment again.

Product or Service Mentioned: Table.

Reason of review: Damaged or defective.

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TellUsRTG
#1165334

Sorry to hear that your experience was not up to par. I would love to check on this for you. Are you able to send us your order information to Tellus@Roomstogo.com?