Product: Rooms To Go Warranty Clear all filters (0 of 144 reviews match)
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My wife and i purchased a Cindy Crawford living room set from rooms to go in Knoxville and was talked into buying the warranty for the set due to the amount spent. (Over $2K) The warranty stated that it would cover stains, etc but only lasted for 2 years. After about a...
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TellUsRTG

This is horrible to hear and certainly not the experience we expect any of our customers to have! We definitely need to more information on this. Can you please email us your ...

3.3
Product
Rooms To Go Warranty
I didn't like
  • Support
#1347093
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Resolved
Purchased the Cindy Crawford Beachside II Natural 2 piece sectional. Approx. One year ago. Salesman recommended the added protection from the Sprayed on protection since I was getting a off white cotton fabric. Said if it couldn't be cleaned they would replace it....
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TellUsRTG
TellUsRTG

Something definitely isn't right here and we would love to help you get to the bottom of it. If you could send us your order info and the details to TellUs@RoomsToGo.com we'd ...

4.6
Product
Rooms To Go Warranty
I didn't like
  • Online customer service and delivery was poor
  • Customer service woman who called was extremely rude
#1332132
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I purchased a mattress, as I saw on the display floor. They delivered the wrong mattress and will NOT xchange it for the corrrec one. I called the sales person, she connected me to customer service Customer Service sent me back to the sales person. Finally a lady says,...
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TellUsRTG
TellUsRTG

Something definitely isn't right here and we would love to help you get to the bottom of it. If you could send us your order info and the details to TellUs@RoomsToGo.com we'd ...

1.0
Product
Rooms To Go Warranty
I didn't like
  • Mattress
#1311777
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Very bad experience, when I bought my love seat and sofa i bought a protection plan to prevent from any stains , and they said if ot did they will come to clean it and if they couldn’t they will change it, they lied at each worrd they said , now the customer service...
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Anonymous
Elsie Soles

WE purched a $3000 Cindy Crawford leather sectional. Have always had leather and gave prior leather furniture to friends or family. It was in great shape after at least 6 to 8...

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TellUsRTG

W e ' d l o v e t o g e t s o m e a d d i t i o n a l i n f o f r o m y o u. Care to share your feedback and order info with us at TellUs@RoomsToGo.com?

1.0
Product
Rooms To Go Warranty
#1127771
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Rooms To Go - Warranty Review from Angier, North Carolina
My husband and I purchased a "leather" sectional from rooms to go six years ago. A few months ago I noticed the corner piece had cracks and had started peeling. We had purchased a $150 extended warranty, but it was only for three years. I called around to a few...
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TellUsRTG
TellUsRTG

This sounds super disappointing. Would you be able to send us your order info along with images of the furniture to Tellus@Roomstogo.com, so we can look into this?

2.2
Product
Rooms To Go Warranty
#773059
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I bouhht a three piece living room set with recling sofa, loveaeat and chair. Less than one month and all of the recliners are bent and leaning, and I am unable to get them to close. I am horribly disappointed. I am unsure where to start with complaining about the poor...
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TellUsRTG
TellUsRTG

Sorry to hear about this. Would you be able to send us your order info along with the above details to Tellus@Roomstogo.com?

1.8
Product
Rooms To Go Warranty
#762818
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My wife and I bought a dresser and a loft bed with a twin bed that shoots out underneath it. We also bought the warranty to go with the items. One year later the dresser is completely falling apart and the laminate on the bed is coming off. The dresser rails are...
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Anonymous
Anonymous

Seems like these warranties and protection plans offered by Rooms To Go are just a way to get additional money from hard working customers for low quality products. What are c...

1.7
Product
Rooms To Go Warranty
I didn't like
  • Poor craftmanship on dresser
  • Worthless warranty
  • Knowledgeable sales ppl on how to get the right order
#752600
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Someone I went to school with worked at the Rooms To Go in Baton Rouge. He didn't work there very long because he said the manager was difficult to work with and showed favortism to some employees. I was told not to apply for employment there because the manager does...
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Anonymous
Anonymous

Seems like these warranties and protection plans offered by Rooms To Go are just a way to get additional money from hard working customers for low quality products. What are c...

TellUsRTG
TellUsRTG

Sorry to hear about this. If you are interested in working for us we’d love for you to come in and see for yourself what a great company we are and form your opinion based on ...

Product
Rooms To Go Warranty
I didn't like
  • Add on services
#751447
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i have a sectional that I bought from Rooms to Go. it is peeling. the leather underneath is still good but the red is coming off. i called customer service and they said it is out of warranty, pretty much, tough s--t. i went to the store and that was like talking to...
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TellUsRTG
TellUsRTG

Sorry to hear about your experience. Would you be able to send us your order info, the above details, pictures of the affected areas, as well as overall images of the furnitur...

Product
Rooms To Go Warranty
#750096
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I made the mistake of buying a poor quality sofa. A few weeks in my sofa's frame brakes. Keep in mind we rarely use this sofa. A few months go by and it brakes again. Twice while in warranty they "fixed it." It happens again and now they tell me it's too late to...
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TellUsRTG
TellUsRTG

Yikes! Sorry to hear about this. Would you be able to send us your order info and the above details to Tellus@Roomstogo.com?

Warner, Oklahoma
Product
Rooms To Go Warranty
#739781
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