We bought a leather living room suite from Rooms to Go that cost around $3,000.00, which we thought was a very nice set. We also bought the the extended warranty.
We were told that it covered ANYTHING that happened to the furniture within 3 years. The cushions on both sofas no longer stay in place due to the velcro coming off and the leather is bad in places. When I called customer service I was told that the warranty I was sold only covers food spills. WHAT?
Is this a Joke?
Rooms to Go salespeople are Scams--stay away!
Product or Service Mentioned: Rooms To Go Warranty.