Rooms To Go - Sofa-disintegrating
We bought a Cindy Crawford sofa from Rooms to Go. it starting splitting and the leather peeling away.
Contacted them and they said 1 year warranty. It is our vacation home that probably we use a total of 3 months a year and DO NOT rent out. Basically they said too bad. Then contacted the manufacturer and they said they would send a repair man.
After a few weeks we were informed in could not be repaired so too bad for us. What a rip off. Then after much searching found a Cindy Crawford website. I posted my inquiry and then it came up it would be reviewed before it is posted and it never showed up.
I expected better from a celebrity and the company. Any suggestions
Reason of review: Bad quality.
Monetary Loss: $900.
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Comments
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Can I have the Manufacturer's number?
I would be happy to look into this for you and help out anyway that I can, just send me the order details to Tellus@Roomstogo.com
I am sorry that you haven't received the service you deserve. We’re here to help out anyway that we can, please email us the details to Tellus@Roomstogo.com. We hope to hear from you soon!