Rooms To Go - Sofa is peeling after an year
Update by user Jul 04, 2015
Original review posted by user Jul 04, 2015
I bought a sofa and love seat from rooms to go Pembroke Pines, Florida.After 14 months, sofa started peeling but love seat is fine.
I called RTG customer service and they said warranty is only for an year and they can't do anything. I went to RTG show room and answer was same (I was asked to contact RTG customer service). I am not sure anyone has faced similar incident.
You will be treated so well when you make the purchase and they don't care once the purchase is completed.What is surprising for me is when I called RTG customer service and they said warranty is only for an year and they can't do anything.
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Let the company propose a solution.
I liked: Sales representative, Showroom.
I didn't like: Poor quality product.