Moca, Moca
2 comments
Not resolved

We bought a sofa and loves eat from the rooms to go store in mayaguez, Puerto Rico a little over a year ago. The top layer of this so called leather material began to flake. The attached photo shows the condition of the pieces today. The cushions went flat.

These were not cheap in price but the quality is ***.

It appears that there is nothing I can do about this except make sure I don't shop there again.

Review about: Poor Quality.

Review #840559 is a subjective opinion of a user.

PRODUCT OR SERVICE Sofa
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Rooms To Go?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1162830

we bought some of that same furniture and had same Issue and the store we bought it from contacted the Manufacture and they refunded all of our money back .there are several people who are having same trouble.

big law suit if they don't help you call there home office and report the store, they can do something because Manufacture is responsible bad Fabric and they know it.is yours made by Ashley cause that's what Our so called leather (Faux) was made of.

TellUsRTG
#1153864

Sorry to hear about this. Would you be able to send us the details along with your order info to Tellus@Roomstogo.com?

You May Also Like

Rooms To Go - Cindy Crawford furniture worst quality in the world Rooms To Go "I bought a Cindy Crawford sofa and loveseat in December 2015, and three months later, all the cushions lost the firmness and shape, looking really old and ugly. So I..." Read more Rooms To Go - Love our Beachside Furniture Rooms To Go "First of all we had four inside dogs and four young grandchildren, so I was hesitant to purchase white/cream furniture, but it was the look I knew I wantes for..." Read more Rooms To Go Sofa Review from Key West, Florida Rooms To Go "Will NEVER purchase RTG ever again! We have spent hours dealing with costumer service and getting passed around... worthless!! We bought our 3 piece leather set with power 3 years..." Read more Rooms To Go Loveseat Review Rooms To Go "Within a year of buying my love seat the fabric has come undone at its seams! I called rooms to go and they sent a man full of excuses. Then..." Read more Trugreen - Poor customer service Trugreen "after a couple of years of service, i noted that weeds were not being treated and continued to grow. I had to call and complain in order to get it..." Read more Lumber Liquidators - Morning Star Strand Bamboo splitting and cupping Lumber Liquidators "Purchased Morning Star solid wood Bamboo flooring for a house in Lake Arrowhead, Ca. It was installed in January 2016. Livingroom, two bedrooms, halls and family room. Now, in June,..." Read more Planters - Failed Package Planters "I am a packaging engineer and purchased the " Nut & Chocolate Trail mix" in Kansas City airport. I passed by a different product because I wanted a zipper bag..." Read more American Leak Detection - Shoddy Workmanship American Leak Detection "We had the main water line from the curb to the house replaced by American Leak Detection in 2015. We are in Wake Forest, NC. Two years later, we woke..." Read more