Tampa, Florida
2 comments
Not resolved

We purchased a leather sofa and love seat we were told it was leather, spent well over $3000.00 they are now terrible the leather is peeling off, it started in the arm rest and now is everywhere it is so embarrassing, we were looking for other furniture until a sales person if another furniture store told us about this problem, you should have never sold me furniture that was not leather but charged me for leather, I am so upset I expect to hear from someone otherwise I will go higher than this complaint

Review about: Sofa.

Reason of review: Bad quality.

I liked: Being able to see furniture in person.

I didn't like: Are not offering any way to fix the problem, I would never purchase another item from rtg, Lied about furniture.

Had an Experience with Rooms To Go?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1226775

I purchased a leather love seat & sofa from rtg and the leather , very very thin & bonded to fabric, started to crack and then peel off. Had to vacuum daily to stop the leather "rain".

I learned an expensive lesson & will not ever buy bonded leather.

It's pounded thinner than paper then glued to fabric. Don't waste your $$$$.

TellUsRTG
#1191282

This sounds like a nightmare. Care to share the details and images of the furniture with us at Tellus@Roomstogo.com?

You May Also Like

Rooms To Go - Bed fell apart Rooms To Go "We purchased a king bedroom suite from rooms to go, late 2013. This morning 02-26-17, the bed made a wood cracking noise and then came crashing down on one side...." Read more Rooms To Go - The worse customer service I have ever experienced! Rooms To Go "I purchased thousands of dollars of furniture and financed much of it at 0%. Sounds good...I have a few years to pay back $5,000.00,HOWEVER, I was not only over charged..." Read more Bench/Ottoman leather peeling after light use and no help from Rooms To Go Rooms To Go "I purchased a ottoman/bench from Rooms To Go about 2 years ago. It was supposed to be real genuine leather. A few months ago I began to notice flaking in..." Read more Rooms To Go - Peeling Sofa and Loveseat Rooms To Go "We had our sofa and loveseat for almost two years before the "leather" started peeling away from the fabric. The store said there was only a 1-year warranty and we..." Read more Window World - Windows shut, but not locked-poor excuse ! Window World "Had very heavy rains past two weeks and of course, when it rains very heavy, anyone with common sense would not leave their windows wide open. Window World was contracted..." Read more SquareTrade Warranty is running a scam in ebay Squaretrade Warranty "I purchased warranty for 2 years through ebay on a cell phone purchase that was never completed. I tried several time to reach them and they say they cannot locate..." Read more Lazada Malaysia - Lazada bad Customer Services Lazada Malaysia "1. Chat CS cancelled my order and deny mistake. **I have chat records as proof. 2. Email to CS, log complaint politely, but has been ignored too. They purposely help/cover..." Read more Jessie Rayes Miniatures - Cake Ornament Sloppily Done and Crooked Business Jessie Rayes Miniatures "I chose Jessie Raye's Miniatures to do an ornament replica of my son and daughter-in-law's wedding cake, because of the intricacy and attention to detail shown in her sample pictures...." Read more