Little Rock, Arkansas

I purchased 2500.00 worth of living room furniture the 3 pc Mecca Black Leather Sectional in March and the stitching on 2 pieces is already coming out. I called and they sent someone out to repair it and did not do a very good job.

I told them it was unacceptable so they said they would replace that piece. There is a catch the new piece will only be under warranty for 5 months instead of 1 year.

Needless to say I WILL NOT purchase anything else from them.

The customer service is rude and usually gives wrong information.

Product or Service Mentioned: Rooms To Go Warranty.

Monetary Loss: $2500.

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