Macon, Georgia
1 comment

Service center if called, gives a different story every time you call. Furniture delivered 8 hours after promised.

When furniture delivered, it was damaged and had to be sent back. This happened in two separate occasions. After calling the call center and being transferred to two different supervisors and being disconnected twice they finally resolved initial issue only to have above problem. This the second time I have had this issue with rooms to go.

I thought the first time to be bad luck, but apparently this how this company operates.

Delayed deliveries of damaged goods, and long waits between corrections.

Monetary Loss: $500.

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TellUsRTG
#692148

We apologize for the disappointment you have had with your delivery and customer service experiences. We do strive to give you the best experience possible, and would like to look into your situation to see where we may have failed.

Please contact us at TellUs@RoomsToGo.com "Attention Pissed Consumer" so we can investigate this and learn how to better serve you in the future. Again, we do apologize for the disappointment and look forward to hearing from you.