The Cindy Crawford Home Van Buren Burgundy 8 Pc Leather Sectional was purchased April 2015. The stain on the leather is rubbing off.
This recliner has very light use. We bought 3 year warranty to avoid problems but now I am told it does cover this. Purchasing a high end product you expect more then 2.5 years of light use. We have other leather products with over 10 years of heavy use and no loss of color.
I have pictures to show the damages. The quality of this leather is completely unacceptable.
How can someone trust rooms to go quality next time. We do have two more rooms to purchase furniture for and rooms to go is probably not on the list.
Product or Service Mentioned: Cindy Crawford Home Van Buren Leather Sofa.
Reason of review: Bad quality.
Monetary Loss: $650.
Preferred solution: Let the company propose a solution.
I liked: Originaly i like the products.