1 comment

Their customer service is terrible very rude! My couch is only 6 months old and the seats and the questions do not stay in place and are wearing out the back cushions have to be pulled out and the bottom cushions have to be pushed in in order to sit on it they tell me that's normal wear and tear only after 6 months I can't imagine what it's going to be in another 6 months but they refused to work with me on this I do not recommend Rooms To Go I hope everybody goes to Ashley Furniture or Badcock or any furniture store accept Rooms To Go

Reason of review: Return, Exchange or Cancellation Policy.

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TellUsRTG

We are truly sorry to see this and we would love to get more information. Please email us the details along with your order number to Tellus@roomstogo.com. We hope to hear from you soon!