Rooms To Go - The leather of my furniture start peeling and I still waiting the reply from the customer support
The leather of my furniture start peeling and when I call the customer support first they said that my furniture has only one year of warranty but in one document said that the leather has 3 years!!!
So I call the customer support again and now they ask me for pictures, and I did that, then the lady Cynthia LaLuz give a report number and she said somebody will call you,I wait and wait and nothing. I called again and the same, and the same, well the same thing for more than 6 months!!!
Now I dont know what more I can do, the only true is that the quality is bad and the customer support is worst!!
Product or Service Mentioned: Rooms To Go Warranty.
Monetary Loss: $1900.