Spring, Texas
6.2K views
4 comments

my wife and i went to the woodlands texas store, we spoke to a salesman,mr brown we told him we wanted to put up a sofa set and dinning set. he told us we had up to three months to get it out.

so we put down a payment.came back three weeks later to pay on it, the lady in the payment window said our sofa set was gone,no longer carried by the store,and we could not get a refound only store credit. the sales people at this company are crooks and will say any thing to get your money,and they are rude.!!!!!!!!!!!!!!!!!!

Monetary Loss: $888.

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Anonymous
#602146

I'm young and had bad credit, so I was unable to get financed. I have used rooms to go for years from florida to alabama...

i have my living room set and bedroom set from there and put it on layaway for a year for each room.... never ever had a bad experience with them, apologies that you had a bad experience, but my experience was great I love them :)

Anonymous
#387436

RTG does not offer layaway.

Anonymous
#924758
@John

Yes they do

Anonymous
#381757

I’m confused in regards to if your purchase was made at a Rooms Store location or one of our Rooms To Go locations. If the purchase was made at a Rooms To Go location, please email us your order details at tellus@roomstogo.com. We would like to take a further look into your experience.