Boca Raton, Florida
Featured Not resolved

I purchased thousands of dollars of furniture and financed much of it at 0%.Sounds good...I have a few years to pay back $5,000.00,HOWEVER, I was not only over charged for my furniture, but I was charged outrageous amounts for delivery in what I believe was RTG's effort to justify over $1,000.00 over charge on their credit card.

If this is not enough to make your blood boil, they also charged me a few hundred dollars for stain protection on FAKE leather chairs. Are you kidding me? And there is more. My sales girl, Terri Tisch is not there any more.

I have called the store countless times and no one ever calls me back, I visited the store and met with an alleged book keeper who was supposed to get back to me about these issues as well as other issues, and I am still waiting for a call back. Let me mention, I have since moved back to New York, but I am always in Florida visiting, as my daughter lives there. I have been given the run around and in the mean time, I am out way over $1,000.00. I even told them to give it to me in a store credit and I would give it to my daughter, but I never received not even a call back!

I should have written this a while ago.

Shame on you!

PS every piece of furniture was delivered damaged.Some were taken back and others repaired, but I was not happy with the repairs!

Bonnie Allen

Review about: Delivery Service.

Reason of review: Pricing issue.

I didn't like: Constant lies i got from managers and reps, Are not offering any way to fix the problem, Being ignored and lied to.

Had an Experience with Rooms To Go?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Bonita Springs, Florida, United States #1202895

I feel you!The famous run around, lies, un-returned phone calls.

They should be ashamed to treat people like this.I will be bad mouthing them forever!

Hialeah, Florida, United States #1197606

All I can say as a consumer is that when I went to rooms to go and I used Terri Tisch many times my experience with furnishings and customer service was stellar.I also recently purchased a mattress from Terri as she's gone to city mattress in Wellington and I continue to be extremely pleased.

I'm glad you wrote this as I am not going back to rooms to go under any circumstances.Thanks for the heads up as you have saved me aggravation and money Beverly Mandell

Houston, Texas, United States #1177803

Funny, you put your sales girls name out there, but didn't have the balls to put yourself out. Curious.

Pretoria, Gauteng, South Africa #1177499

If every piece was delivered damaged, why did you sign for any of it rather than send it all back to the store? You can't be upset about the delivery fee now, by complaining about alleged damaged furniture" you chose to accept.


Sorry to hear about this Bonnie! Care to share the above details along with your order info with us at

You May Also Like

Rooms To Go Shipping Service Review Rooms To Go "Terrible customer service. No one cares!!!!! My husband took off so that he could be here for the delivery of our kids bunk bed. When the delivery guys arrived and..." Read more Rooms To Go - Peeling Sofa and Loveseat Rooms To Go "We had our sofa and loveseat for almost two years before the "leather" started peeling away from the fabric. The store said there was only a 1-year warranty and we..." Read more Bench/Ottoman leather peeling after light use and no help from Rooms To Go Rooms To Go "I purchased a ottoman/bench from Rooms To Go about 2 years ago. It was supposed to be real genuine leather. A few months ago I began to notice flaking in..." Read more Rooms To Go - Bed fell apart Rooms To Go "We purchased a king bedroom suite from rooms to go, late 2013. This morning 02-26-17, the bed made a wood cracking noise and then came crashing down on one side...." Read more Pissed Consumer - Consumer Opinion LLC. d/b/a Sucks ***! Pissed Consumer "Do Not Use, Nor Write Reviews For Consumer Opinion LLC. d/b/a! I have been writing for the Consumer Opinion LLC. d/b/a website which the latter part is the..." Read more Directv - Pay about $2000 a year for their non sevice and buy the MLB and Sunday Ticket. Directv "Have a problem? Can't get the Sunday Ticket on mobile devices. Spend $25 dollars more for HD if you want that! I called Mike White, CEO no response! Here are..." Read more Shasta Pools - Not s good start Shasta Pools "My husband and I purchased a home to be built at Sun City Festival buckets Arizona. Our sales person recommended Shasta Pools. Shasta Pool helped us design and planning of..." Read more Lazada Malaysia - Lazada bad Customer Services Lazada Malaysia "1. Chat CS cancelled my order and deny mistake. **I have chat records as proof. 2. Email to CS, log complaint politely, but has been ignored too. They purposely help/cover..." Read more