I bought a TV console from Rooms To Go in August. It was delivered with the edges of the doors and shelves peeling off.
#2 was delivered, same problem. The store refused to work with us and would not take the furniture back. They would only deliver a 3rd console. They assured me it would be checked before it left the warehouse.
Well, #3 showed up, same problem. Only this time the delivery guy didn't have any tools on him and I had to put it together myself. I finally gave up but ever since it's been here, I have repeatedly had to glue all the edges back on. Sometimes 2 or 3 times.
I've emailed and called customer service.
They now want to send someone out to "take a look at it". Just refund me!!!!!
Reason of review: Horrible customer service. Cheap furniture.
Preferred solution: Price reduction.