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I purchased 2 beachside sofas. The covers on the cushions all had white marks where you could tell they had been folded.

I called and they said they would send replacement covers. After 4 months i called again and they told me the manufacturer refused to send. I said RTG number 1 should have insisted and number 2 should have called me. They said they would take care of it.

Months later i received just 2 of 8 covers and they are filthy!

So do not buy from RTG they string you along and then do nothing or send you crap out of spite. How are they still in business?

Product or Service Mentioned: Cindy Crawford Sofa.

Reason of review: Damaged or defective.

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TellUsRTG
#1559522

We are deeply disappointed to hear this! Please send us an email with your order info to TellUs@RoomsToGo.com and we’d be happy to help any way that we can!