Lithonia, Georgia
Not resolved
2 comments

I have been a loyal rooms to go customer since 2000.I am a single parent raising my three grand kids.I dont have a lot of money I am on section 8.But every year I use some of my tax money on furniture we need.i shop rooms to go because the furniture is good and last for years.I have been homeless since oct .Me and my grandchildren have just got arental house on section 8 .We have no furniture here.So I went to rooms to go in Stonecrest in Ga caused I saved some money to buy a couch.I saw one for688.00 dollers couch and recliner floor model.I didnt have all the money so I left called back to see if was still there I was told it was so I told them I would be there in the morning.By then my girl friend gave me the rest of the money I needed.When I got there theychanged the price to788.00 I didnt have that.I spoke with the manger he said he made amistake and he would not change it back not nice at all.he missed priced it but he would not chane it.No more rooms to go for me.I think that was awful customer service

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Rooms To Go Cons: Extremely poor service.

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Anonymous
#1103597

Wow did you even use spelling or grammar check. Please do if you need to contact us. customerservice@roomstogo.com

Anonymous
#1100382

Yeah I want to guilt trip people into giving me free stuff too!