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I purchase a king side tepperpidic bed on 01/24/2008 , the bed start getting start getting very soft and unconfterble ,I went back to the store at rooms to go miami International 10623 NW 12 st Doral, Florida 33172 they exchange the bed with another one ,on 04/02/2013 the delivery personal toll me that the old bed they will throw away the old bed ,they put the old bed on the trash can,the city pick up the bed and taked to the dumpster ,I received a phone call from rooms to go on 04/11/2013 they want to pick up the old bed ,I toll them the bed is on the metro day dumpster ,if you want the old bed you need to go the dumpster and find it ,know they are charging me $ 3,000 dollars for the bed,I toll them what tipe off furniture store you are managing ,the employers that are running that store they don't have comunication with there on employers ,they don't know what are doing ,very unprofecional ,they need to change all the employs,and have a personal that care about there job,I hoppe somebody from rooms to go from rooms to go head quarter they read this complain and make changes in that store ,this way rooms to go will give a better service

Monetary Loss: $3000.

Company wrote 0 public responses to the review from Apr 11, 2013.
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That sounds terrible and we would like to look more into this. We are required to return defective bedding to the manufacturer, so we are curious why the drivers would throw away the old mattress. If you could send us your order information to Tellus@RoomsToGo.com, we can investigate this further for you.

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