1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Staff
1 comment

I purchased a bed from RTG, it was delivered.Later when I set it up I noticed there where no center supports.

After numerous calls and going into the store I was assured that those supports would delivered to My home in two weeks, that was a year and a half ago. I had to make supports from wooden blocks. We had a whole house full of furniture picked out at RTG but changed our minds after this, we got some where else. We will never shop there again and will continue to advertise other people to shop elsewhere.

I believe that Companies that advertise as much as RTG is compensating for a lot of bad business, Why shop at RTG.Collie Jones

Review about: Bed.

Reason of review: Poor customer service and did not deliver all the parts to My bed. .

Preferred solution: I want all the parts to My bed and I made at least 5 trips to that store and get a manager that will talk to the customer. That manager ignored me and when I did not go away he told one of the people in the office go see what that guy wants. Get rid of h.

Had an Experience with Rooms To Go?

Write a review

Comments

Terms of Service
Post Comment
Cancel
TellUsRTG
#1296661

We are sorry to hear of the lack of service that you've received thus far, and would love to get the details your experience. Care to send us your order info and your feedback to TellUs@RoomsToGo.com?

You May Also Like

Rooms To Go - Eric Church Table Review Rooms To Go " Purchased this Eric Church Coffee table from RTG approx. 6 months ago. The inlay on table is warped. RTG service tech arrives, states that he can't repair, takes pics..." Read more Rooms To Go - The worse customer service I have ever experienced! Rooms To Go "I purchased thousands of dollars of furniture and financed much of it at 0%. Sounds good...I have a few years to pay back $5,000.00,HOWEVER, I was not only over charged..." Read more Rooms To Go - Cindy Crawford Sofa Review Rooms To Go "Bought a table that came with 4 chairs had to purchase the other 2. Bought this in July of 2015 on the internet. Purchased a a brown leather recliner the..." Read more Rooms To Go - Horrible customer service Rooms To Go "...I spoke with your manager of the store Neil who let $1000 walk out the door because he didn't want to sell the bunkbed..." Read more Resella Pharmaceuticals - Fake company , please local police should arrest them Resella Pharmaceuticals "in july i bought 5x Calcium Hydroxyapatite Microsphere Gel with order number #2635 with track number UA377288431US and UA377288431US using usps, however my package never come until now, i try..." Read more Stackcommerce Dealsandriodauthority Techdeals And Icollege - TechDeals, https://deals.androidauthority.com/, bad products Stackcommerce Dealsandriodauthority Techdeals And Icollege "Supposed great deal offered for " Ultimate CompTIA+ Lifetime Certification Bundle " with life time access suite of 8 CompTIA products. It uses CompTIA like images in advertisement. Product is..." Read more Similitudeinc Dot Com - BTC ADDER SOFTWARE THAT IS WORKING FOR ME IN 2017 Similitudeinc Dot Com "I want to share my experience with what is called money adder software. I earlier came across Paypal adder in 2013 and lost several thousands of dollars buying different ones..." Read more CAMPING WORLD CEO TRIED TO RUIN ME Camping World "South Florida RV Dealer Files lawsuit against Camping World for Fraud Civil Conspiracy, Theft of Trade secrets among other things. There is a thing called fair competition and I was..." Read more