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I purchased a bed from RTG, it was delivered.Later when I set it up I noticed there where no center supports.

Related: Metro Mattress - Poor quality of bedding and poor customer service

After numerous calls and going into the store I was assured that those supports would delivered to My home in two weeks, that was a year and a half ago. I had to make supports from wooden blocks. We had a whole house full of furniture picked out at RTG but changed our minds after this, we got some where else. We will never shop there again and will continue to advertise other people to shop elsewhere.

I believe that Companies that advertise as much as RTG is compensating for a lot of bad business, Why shop at RTG.Collie Jones

Review #996432 is a subjective opinion of a user.

1.0
Staff
Delivery Service
Advertised vs Delivered
Customer service
PRODUCT OR SERVICE Bed
Reason of Review / Monetary Loss Poor customer service and did not deliver all the parts to My bed. / Not specified
Preferred solution I want all the parts to My bed and I made at least 5 trips to that store and get a manager that will talk to the customer. That manager ignored me and when I did not go away he told one of the people in the office go see what that guy wants. Get rid of h

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#1296661

We are sorry to hear of the lack of service that you've received thus far, and would love to get the details your experience. Care to send us your order info and your feedback to TellUs@RoomsToGo.com?

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