1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Staff

I purchased a bed from RTG, it was delivered.Later when I set it up I noticed there where no center supports.

After numerous calls and going into the store I was assured that those supports would delivered to My home in two weeks, that was a year and a half ago. I had to make supports from wooden blocks. We had a whole house full of furniture picked out at RTG but changed our minds after this, we got some where else. We will never shop there again and will continue to advertise other people to shop elsewhere.

I believe that Companies that advertise as much as RTG is compensating for a lot of bad business, Why shop at RTG.Collie Jones

Review about: Bed.

Reason of review: Poor customer service and did not deliver all the parts to My bed. .

Preferred solution: I want all the parts to My bed and I made at least 5 trips to that store and get a manager that will talk to the customer. That manager ignored me and when I did not go away he told one of the people in the office go see what that guy wants. Get rid of h.

Had an Experience with Rooms To Go?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
TellUsRTG
#1296661

We are sorry to hear of the lack of service that you've received thus far, and would love to get the details your experience. Care to send us your order info and your feedback to TellUs@RoomsToGo.com?

You May Also Like

Rooms To Go - They blocked me on Facebook Rooms To Go "Because I put the conversation between me and tellus@roomstogo.comHere is is.... Last year the bonded leather started sloughing off, pealing like a bad sun burn. Sent the pictures to them,..." Read more Rooms To Go - Eric Church Coffee Table Quality Review Rooms To Go " Purchased this Eric Church Coffee table from RTG approx. 6 months ago. The inlay on table is warped. RTG service tech arrives, states that he can't repair, takes pics..." Read more Horrific LIARS AT ROOMS TO GO Rooms To Go "MY LEATHER SOFA'S ARE PEELING AND CRACKING AND CAUSE MY SON TO GET SICK AND ROOMS TO GO OFFERED ME A FULL CREDIT FOR RE SELECTION AND NOW A COUPLE..." Read more Rooms To Go is a total scam, especially for its "Force Field" project Rooms To Go "The quality of RTG furnitures sucks! And their so-called "Force Field" treatment is a total scam!!!! Purchased one Cindy Crawford Sidney Road sofa, one loveseat and one ottoman from RTG's supercenter..." Read more It Works - Deception It Works "placed first order 7/13/17 with rep ms. howell who said if i became a product model [meaning i'd promise to buy 2 more months of any product], i'd get my..." Read more Lazada Malaysia - Lazada bad Customer Services Lazada Malaysia "1. Chat CS cancelled my order and deny mistake. **I have chat records as proof. 2. Email to CS, log complaint politely, but has been ignored too. They purposely help/cover..." Read more Johnson And Johnson - Flimsy Boxes Johnson And Johnson "Flexible fabric Band-Aids are great, but the boxes they're in are flimsy, bend in, crush easily, and lids don't seal tightly enough to prevent Band-Aids from falling out. Have you..." Read more Alside Window - Poor product quality, poor customer service, unethical business practices Alside Window "Bought a home (new construction) in '09 with Alside single-hung windows. After 5 years one of them started fogging up when the low-e reflective coating started to corrode. Now I..." Read more