Douglasville, Georgia
Not resolved
2 comments

I called customer service regarding a late fee, I was advised since payment was made after 5:00 no reversal payment can be done. I spoke with a supervisor and was told that she could not reverse late fee charge either.

In addition the reps were very rude and nasty.

I asked who can I speak with to resolve this problem and I was referred to their fax number. I cannot wait to pay of this card and close account the account please beware!

Reason of review: Problems with payment.

Rooms To Go Cons: Quality and customer service, Unwilling to fix problem.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1093758

So it is their fault that your dumb and lazy.... I have a thought pay your bills on time!

Stop living outside your means. Stop expecting someone to always give you things you are entitled.

TellUsRTG
#1093748

Rooms To Go financing is managed through third party companies. Unfortunately, this restricts us from accessing or being able to modify a customer’s account for any reason. For information on your account, please contact the 800# shown on your statement.