Douglasville, Georgia
Not resolved

I called customer service regarding a late fee, I was advised since payment was made after 5:00 no reversal payment can be done. I spoke with a supervisor and was told that she could not reverse late fee charge either.

In addition the reps were very rude and nasty.

I asked who can I speak with to resolve this problem and I was referred to their fax number. I cannot wait to pay of this card and close account the account please beware!

Reason of review: Problems with payment.

Rooms To Go Cons: Quality and customer service, Unwilling to fix problem.

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So it is their fault that your dumb and lazy.... I have a thought pay your bills on time!

Stop living outside your means. Stop expecting someone to always give you things you are entitled.


Rooms To Go financing is managed through third party companies. Unfortunately, this restricts us from accessing or being able to modify a customer’s account for any reason. For information on your account, please contact the 800# shown on your statement.