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We ordered a bedroom set 3 weeks ago.Delivery date set for May 18th.

Delivery time set for the 1pm to 5 pm time frame. Called customer service 3 times after 5 pm and was informed that the delivery driver was delayed. Told the delivery would be before 9 pm. Called the store to complain and was given excuses for their poor service.

Told them to cancel our order and refund us our money and they refused. now past 9 pm and still no phone call or delivery.

Home all moved around and will have to put back together.Worst major purchasing experience EVER!!!

Review #1049089 is a subjective opinion of a user.

1.0
Staff
Customer service
Price Affordability
Exchange, Refund and Cancellation Policy
Delivery Service
Value for money
Product or Service Quality
Advertised vs Delivered
PRODUCT OR SERVICE Delivery Service
Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Not specified

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