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Purchased a bathroom mirror, two small pictures and a very small vase at their outlet store in Charlotte North Carolina. After paying, we were told that we couldn't carry the items out the front door that someone would come to the register and take them to the side dock, to which I said ok. Little did I know that it would take them 45 minutes to bring it to me. By the way, there instructions to me were to stand outside and wait for them to call my name:..............It was pouring rain. When I inquired to get my money back, they said they would have to write me a check, they couldn't give me my cash back. NEVER WILL I SHOP THERE AGAIN!

Monetary Loss: $12.

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